Computer problem

Hey, maybe some of you more skilled people can help me out here. I have a problem with my laptop, it keeps shutting down!



I’ve had it for about 18-20 months, and it has never shut down on me before. It’s an HP and I have Windows 7 as my OS. I also recently made my home wireless a few weeks ago (about time, right?). Well, everything went fine, but in the last few days, my computer just shuts down on me within 5 minutes of being turned on. I start it up, I sign in, I go about my business with internet or whatever and after about 5-10 minutes, the screen goes black, and then it says “shutting down…” but I never initiated a shutdown! It then comes up with the password screen. Essentially, it isn’t much different than if I were to initiate a “restart” command. It does it repeatedly too. As soon as I sign in and start up again, the cycle repeats.



It’s fu**ing pissing me off. Anybody have any idea why it’s happening and what I can do about it?

Maybe it’s a virus? :? Try taking it to a computer store, looking in the classifieds or on Craigslist, or wherever for someone who can probably fix it for a lot cheaper. :wink:

First and foremost do you have an extended warranty?



My first two guesses would be either a heat issue or a virus.



Do you have the ability to monitor the operating temp? I would suggest comparing the operating temp from when you first boot it, and monitor it until a shut down.



Secondly I would suggest a virus scan. Make sure you are up to date and even if you have a paid subscription I would use a secondary fee scan or take it to your schools IT office for a virus check they should be more than willing to do that for you.



Edit: Do not go anywhere near a Craigs list add. Find a reputable and insured company to make any repairs if that is what it ends up needing.

Don’t worry, I’m not the type of person who would trust anyone on craigslist to come within 10 feet of my expensive toys. I’ll see if I can check on the temp and also do a virus scan. Worst case I’ll bring it by a reputable place to have it checked out. In the back of my mind I’ve been wondering if it could be a virus, because it’s only been doing this for the past few days and I reently started using internet on it. It seems odd that heat would be an issue, I always keep the vents free of obstructions, but I’ll take a look. Part of what makes this so difficult is that for the 5 minutes it stays on, it’s hard to get to involved with any serious checking on my part.



Thanks for the help guys, I’ll see what I can do and keep you posted.

My first recommendation is stop watching p*rn and worry about your studies. :slight_smile:



Secondly, I bet on the virus aspect. If it were getting to hot I think you would notice it you know enough about electronics to know when something just seems to hot. There seems to be some things you can install to Windows 7 to view the CPU temp however I just started running windows 7 on one of the toughbooks I am an XP guy. Sorry, I do not know enough about 7 to be of much help other than the basic suggestions.



Try comparing battery power to AC power. Try removing the battery and just run off the AC. Try some more basic troubleshooting before you take it to anyone that will charge you.

Don’t have to worry about that either! I’m a hell of a tightwad, so bringing things in to be repaired by a “professional” is always a last resort. I’ll try doing a virus scan soon, hopefully the computer will stay on long enough for me to figure out what’s going on.



-oh, and for the record, I’ve never looked at porn. I am a SIR and as such do not look at such ghastly things. 8)

UPDATE: Last week I was able to download some security for my laptop really fast before it shut off on me. I got Microsoft security essentials. So, I did a scan, found some viruses, some tracking cookies as well as a few trojans. So the way it works is that each time one is detected, I am given the option to “clean computer”. By selecting that, MSE will temporarily restart the computer and delete the virus it found while scanning. No big deal, right? Well, after doing that about 4 times and getting rid of a few malicious items, when the computer was restarting, I got that screen that said something about Windows failing to start normally that gave me the option of starting Windows normally by hitting the enter key or to restart by doing some other thing. Well, in a nut shell, I had to “start from a previous date when the computer was working properly”. Ya following me?



So, I went through that friggin’ cycle of restarting and deleting viruses to starting my computer up from an earlier date about 5 times, but now the damn computer won’t start at all!!! Each and every time I turn it on, I get that message telling me to start the computer from an earlier date. Each time I do, it says the same thing, meaning that I can’t even get as far as the start-up or des top.



So…the question is, what the hell do I do now? I have an aweful feeling I know what’s coming and I can already feel my hair turning gray.

Sounds like the registry got damaged to the point where it can’t be repaired, and the viruses that MSE removed damaged the OS and made it un-bootable.



Your only choice now is to F&R the OS. (Format and Reinstall) I’d highly recommend you download the driver for the ethernet card and stick it on a flash drive just in case the OS doesn’t have a driver for it. After you get that installed you can download everything else from the Internet (starting with the graphics driver since everything is going to be HUGE and cramped–resolution will default to the smallest possible setting (640x480) )



If you can easily get the hard drive out, you can plug it in to an enclosure and get your data back as well. If you don’t have one, ask a friend. If you can’t wait, you can also buy a new hard drive for the laptop (preferably larger capacity) and stick that in. When you can get ahold of an enclosure you can plug in your old drive. Just be sure to scan it for viruses before you move ANYTHING.

Okay, if this is what I have to do, I have two main concerns:


  1. How much is this going to cost.
  2. Will I lose everything I have on that computer, files, etc.

1. If you have the discs with you and feel comfortable doing it yourself, doesn’t cost anything.

2. Yes, anything you do not back up will be deleted.

Well, unfortunately I don’t have much of anything backed up. I’m assuming it’s too late at this point?



And by discs, should I have some of these? I don’t recall getting anything with the computer that had anything to do with the OS or Graphics or any of that.

The do not give you disks anymore. You are lucky if you get a restore CD for the OS.



If you are uncomfortable doing this your self I recommend speaking to your schools IT department for some direction they can probably point you to someone who can help you for little to no cost.

That’s what I thought… I think I would have remembered if I ever had possession of such things.



This is all giving me such a fucking headache. I’m going to have to find somebody to take care of this as I have no where close to enough know how to go about dicking around with my hard drive or any of this crap for that matter. I’m not sure if anyone at my college would be able to help. For now I suppose I just have a really expensive paperweight.

Sent you a PM.

Hi, It’s really nice to meet you here. I am here for getting some suggestion about the window 7 drivers, Actually I just install it (First time) and I can’t hear any sound from computer. so please tell me where is problem.

You DO realize the last post on this topic was over a year ago, right?



Topic locked.