Intelliknight won't go out of plex door mode

If you don’t know, plex door mode is for when you install a plexiglass door on the panel and it disables the need for you to use any user codes. This may sound like a miracle but we cannot turn it off. It is located in a Misc. options menu with another option, and wile on that screen, no matter what you edit, it will not ask you to save changes like it is supposed to, thus not letting us turn it off. I believe SKSS may be able to fix this, but we have not gotten SKSS to communicate with any of our panels yet.