simolex error/trouble

good day… i would like to ask what is the problem when i see " CARD 3, IDNet Card XTRA" unut is simplex

Welcome to the forums.

I am going to make an assumption that the trouble says “CARD 3, IDNet Card Extra Device.”
That trouble is caused by an addressable device answering an address that is not in the program.
The most common causes>

  • There is an actual extra device that must be found and programmed.
  • A device address switch is set incorrectly. This also causes a “No Answer” trouble.
  • A device is faulty and is answering a second address. (not very common)

The extra address can be found in the trouble log. If there are “No Answer” troubles fix those first. The “Extra Device” trouble may get taken care of setting a device to the correct switch setting. The panel scans for extra devices at warm or cold start so after fixing incorrectly addressed devices warm start the panel.