We have a 4100U in “production”; so not a demo system. We need to do some diagnosing on our SLC card to see where a fault is in the loop. Simplex isn’t being much help to us. Does anybody know how I can get to Level 4 mode assuming I don’t know the level 4 passcode?
Absolutely no way whatsoever? There’s gotta be a backdoor in those somehow.
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Most complex panels don’t have a backdoor option for security reasons.
In this case looks like you are stuck at this point and there is no way you will gain access, considering how Retired STR-SG mentioned that the passwords can be up to ten digits.