As many of you may know, the forums migrated from phpBB to Discourse a couple years back now. Since then, it seems we’ve had some increased confusion regarding the layout of categories and sub-categories, which results in posts ending up in the wrong places.
First off, I’d like to thank the members of our community who have been helping adjust the categories on some of these posts before we catch them. It’s extremely helpful!
Secondly, it’s clear that Discourse’s way of handling categories causes confusion, and we are hoping to find a solution to that. A new default layout that really makes categories more clear. Part of this may come with making a bit of a custom theme, or possibly finding some plugin that adds a more traditional layout back to the front page. We’re open to any and all feedback about how we may want to handle it, so please do let us know if you have ideas!
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I feel like the “about the suggestion box” topic should be pinned for newer members who post stuff for “fire alarm help” in “the suggestion box”
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Thanks for addressing that issue Zach: I’ve started to get somewhat tired of people constantly misusing that particular category (though how they could possibly confuse “suggestion box” for “help” I have no idea).
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Perhaps renaming it to “Forum Suggestions” or “Forums Discussion” would be better, that latter of which would allow us to discuss things about the forum that aren’t necessarily suggestions.
They probably think they’re asking for suggestions or something
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Good idea, that would lessen the confusion about the suggestion category
Rename the Suggestion box to “Forum Suggestion Box”? That might fix some confusion, or fix it by elaborating the description of the Fire Panel Category.
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Naming the Suggestion Box category something like “Site Issues / Forum Technical Support” would be the most descriptive…
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Updates made today which may help out a bit. We’ll try it and see how it does!
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Umm, there’s 3 general discussion categories.
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Yes it is a bug we need to sort out. They are all the same, it’s just displayed multiple times.
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Actually I just fixed it.
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